Career

Showing posts with label Business Tips. Show all posts
Showing posts with label Business Tips. Show all posts

Thursday, December 2, 2010

8 Interview Mistakes and How to Recover

There are big interviewing mistakes and there are little mistakes that you can make as a candidate during the interview. Some are universal. However, some mistakes that would be a big deal at one firm might be considered a little mistake at another. Nevertheless, be mindful of not making the most common of mistakes we see a lot of interviewees make. If you find yourself making one of these following mistakes here is what I recommend for damage control.
I must interject that, of course, the best advice is to not make these mistakes. But, from time-to-time mistakes happen. Many people get nervous during an interview and make mistakes they otherwise never would. So with the spirit of knowing that mistakes happen, let's deal with the most common ones one at a time.
1. Forgetting the name of your interviewer There are several levels of mistakes for this one. Before the interview and during the interview of course, and then there are those panel interviews where forgetting names can really fluster you.
Before the interview Check your notes, did you write it down anywhere? If you have a recruiter simply call and ask. If not check the online directory/contact us page. If not there call the company/receptionist/secretary and ask. You can simply tell them that you have an interview and misplaced your note with the name of the person you are interviewing with.
During the interview This is also going to be easy because you are going to use this tip when you go into your interview. Write the name of the person and title on a note card. Keep it in your inside jacket pocket or purse. Read it before you go in for the interview (many times pending your memory). Make sure that you say their name out loud when you meet them to help sear it into your skull. If you forget their name during the interview simply pull out the card and write a pretend note (as you see the name). If the interview format allows for note taking then simply have their name and title on the note page for easy reference.
Panel interviews A good technique is to be prepared to start taking notes immediately when the interview starts. When you meet everyone write their first name down in the position they are in the room to you onto the paper while their names are fresh in your mind. If you did not get all their names write a line or circle in the position where the interviewer is that you have forgotten their name. Pay attention to see if one of the other interviewers use their name and if so simply write it on the line or within the circle. You can easily glance at this "chart" without anyone noticing and with confidence use each interviewer's name as you address their questions. If you have one that you just can't get their name overcompensate a little (not a lot) with focused eye contact with that individual. > vacancy   
2. Mispronouncing an important word If you find yourself starting to say a word and it occurs to you that you have drawn a blank on the correct pronunciation of the word and you know you're about to butcher it then stop. Don't say the rest of the word. Act like that wasn't actually the word you wanted to use by pausing and then using a different word that conveys as close to the meaning of the word you blanked on as you can quickly draw upon. This is much better than totally mispronouncing the word. If you were unable to stop yourself or did not realize you butchered it until after it left your mouth then simply say something along the lines of, "That did not come out right did it? What I meant to say is..." Don't dwell on it. Don't bring the interviewers focus anymore to it.
3. Your stain is singing I love the commercial with Tide-to-Go of the person in the interview that has a stain on his shirt and it is so loud that it is all the interviewer can hear. I think it's pretty funny because it is so true.
You spilled something on yourself and have a nice stain to show for it or ripped your panty hose or any other clothing disaster then try to hide it. If you can't hide it then don't try to hide it. What I mean by that is if the stain is obvious then make sure you acknowledge it! Don't just act like it's not there. Point it out by saying something like, "It figures I would spill something on myself the day of an interview". Or, use humor and say something like, "I realize in hindsight that the food fight I started at lunch probably wasn't the best idea." It is better to acknowledge the spot than to pretend like it's not there and let the interviewer think that you don't know you have a giant coffee stain on your shirt. Smile, acknowledge and move on.
4. Using verbal crutches It's natural when a person gets nervous or excited to more heavily rely on verbal crutches than they normally would in just about any other conversation they have. Using words like "um" and "like" and "uh" every other word or at the beginning or end of every sentence is a mistake you need to be cognitive of because it is much more noticeable than you think. The people overly using these crutches typically don't realize it. So pay attention. If you notice yourself making this mistake then simply slow down, regain your verbal composure and try to focus a bit more on tightening up your sentences.
5. Stepping over your words It is easy to get tongue tied sometimes. When this happens just pause for one second, take the next sentence you want to say and articulate it and then take it sentence from sentence from there until you are back in your groove.
6. You're late One of the biggies. If you are going to be more than 10 minutes late call your interviewer and let them know when you are going to arrive and apologize. If you are going to be more than 10 minutes late ask if they would still like to interview you or if you should still come in or reschedule. Convey that you know their time is valuable (even though they are not going to perceive this by your actions) and give the important reason why you are late. Once you arrive apologize for being late and then let the issue subside, don't dwell on it.
7. Can't pronounce your interviewer's name Call before your interview and ask the receptionist or call the company directory to check and see if the names are verbally listed. If you are working with a recruiter, have them tell you or find out for you. A good trick is to call the person after business hours and listen to see if their name is on their voice mail. If all else fails be the first to introduce your name when you stick out your hand to shake theirs they will naturally respond with telling you their name and therefore how to pronounce it. If that doesn't work simply ask, "Am I pronouncing your name correctly?"
8. Overreacting to your interviewer's pessimism Many interviewers will act like they don't care much for you just to see how you will act in an uncomfortable situation. Depending on the kind of position you are interviewing for you might even have the interviewer try to "scare you off" by overemphasizing the negatives of the position and your qualifications for it. This is not uncommon with sales type positions. This is used as a test by some interviewers to see how much you want this job and how well you overcome objections. Their reasoning is if they can scare you away so easily you're not the right person for the job. If you want the job don't make the mistake of being scared off. Ask about the positive aspects of the position. Explain that you know nothing good comes easy in a career and you are willing to pay the dues to be successful.
Follow up When you send a thank you letter run damage control on any problems that occurred during your interview. Focus on major issues, not the small stuff. Simply acknowledge it and that's it. Don't write a paragraph explaining the details.
So we all make mistakes The important thing to remember is to not let your interviewing mistake get to you. Keep your composure. Have a relaxed attitude and as much as possible a good sense of humor about it. It's possible, and I have seen it happen on numerous occasions, that showing the interviewer how you handle and recover from a mistake shows them just the side of you that they are looking for and ends up playing to your advantage.


5 Tips To Excel At Interviewing

Currently, for my day job, I work on contract to develop software. Most of my contracts run months, not years so I have ample opportunity to go in to a company and interview for a position. In addition, I am asked on occasion to take part in an interview to help a client determine if a prospective developer would be a good fit for the organization.
So having sat on both sides of the table, with a frequency higher than most, I was asked by a client to come up with a short list of tips for interviewing. This short list of five tips will help you get an edge in your interview.
Tip #1 - Understand what you are doing there (an interview goes two ways)
This is the one tip that will influence all the others. What is an interview? Inter- as in intersection, interruption, and even Internet. The prefix inter means among or between. There is a bidirectional component. An intersection is where two roads cross, an interruption is where two thoughts cross, the Internet is where our collective networks cross. And an interview is where our views of each other cross.
Many people lose this perspective when interviewing. I think I'm going into an examination and being judged on whether I'm good enough to get the job. This is only partially true. The other half of the event is that I'm "viewing" them. I am deciding if this is a place I want to work and I can contribute with my talents and time to be a happy and productive partner.
So I'm going to be viewing very closely this hiring manager, the surroundings, the technical interviewer, the process they use, the tests they may give - everything I can to help me determine if this place is for me. I'm going to kick the tires. I'm not a lab rat in this process, I'm a participant in an inter-view.
Tip #2 - Be prepared (you've got to know what you want to know)
The last time you bought a car, did you just pull up at a dealer, walk around the lot and point at a car as the salesmen came running out to help you and just say, "I'll take that one over there in the corner?" Of course not. You probably looked at models, prices, fuel efficiency, comfort and amenities, horsepower, and safety features, oh don't forget the color, and maybe even more.
Knowing that I am making a decision about my potential hire, I don't want to go in unprepared. What am I looking for? Does this company do meaningful work? Will I be doing something that interests me? Or am I just looking to get a paycheck and hoping nobody notices me. I need to take a little time to decide what I'm looking for and actually ask about the situation and environment I'd be in.
For example, I've been put in places where contractors share a cubicle. It's a tight place to begin with, and I'd want to know who my bunk mate is before such a voyage. I've been at places where I worked in a meeting room with 6 other developers shoulder to shoulder around a big table with laptops. It's always fun when somebody takes a phone call, because we all get to listen in! I've even sat at a small table in the copy room where the faxes practically floated down onto my keyboard. At one place I came to work and didn't have a computer or even a chair, I sat on my desk for the first week reading manuals. And at another place I was given a box with my desk ready to assemble. We spent two days with electric drills assembling our desks before we could start working! If I wanted that, I would've been a handyman (which I'm not!). If I'm going to work somewhere - even for a few months - I want to see where I will be sitting.
What's important to you? The location, some of the other people? If you get a chance, stop and ask a future colleague what they think, how they're liking it. Don't expect the whole truth, but if you listen, you can get enough of a clue.
So be prepared for your interview with some questions and an idea of what you are looking for.
Tip #3 - Don't sweat it (everybody's nervous if you pay attention)
I'm always surprised how nervous people get in interviews. I guess I shouldn't be, I get fairly nervous myself. And as a person who often suffers from sweaty palms, that first handshake can really make me on edge. But a chuck to the shoulder or a parade float style wave just aren't acceptable, and a friendly hug is right out of the question! So just get used to the fact that you are going to be some degree of nervous.
But again - this is an interview. Stop and look at your interviewer, they're a little nervous themselves. They come in and shuffle through your resume. They have a stack of 50 on their desk and they have to talk to you like they know a little about you, that's stressful. They are usually meeting with you because they have a position they need filled. They have a need and it's not currently being met, this is stressful. They probably needed to fill this spot weeks ago and it got to the point where they had to get going on this, time is of the essence and stress is piling up.
So, understand and accept that you will be nervous, but it's not too hard to see the signs from your co-interviewers, that they are nervous as well. This can be a great comfort knowing that you're all in this together.

Tip #4 - Making a first impression... on purpose
As I've said, you are viewing them, so they are giving you a first impression. You need to pay attention and get the full benefit of what they have to offer. But you are also making your first impression and you should take some time to put your best foot forward.
They say, "You never get a second chance to make a first impression." But often we don't know when we are going to have that first encounter. You bump into a friend while out running errands and they introduce you to their friend who they've "told all about you." There you are - BOOM - a first impression, hope you were ready!
Interviews are very convenient in that you know you are going there to make a first impression. So make it count. Look your best, be confident, be excited for the new possibilities this opportunity may present to you - this day could change your life! For me moving from no paycheck to having a paycheck is a major difference that impacts my whole family. So I need to take advantage and get on edge and use the fact that this is my first impression for all it's worth.

Want to Win the Job? Show Employers Your S.C.A.R.s

August 2007 brought some bad news for job seekers. The number of Americans with jobs fell in August for the first time in four years, raising fears that weakness in the economy has spread beyond the housing and financial sectors that have panicked markets in recent weeks. It appears that job seekers had a harder time finding work in August. June and July job figures where revised downward by 24,000 and 57,000.
Yet with this news, some people are still getting hired. 
How can you ensure you'll be the candidate who gets that great phone call with a job offer? Be sure to answer the 4 glowing needs every employer has in both your resume and in the interview. If you need help doing this, try using S.C.A.R. as a guide: 
 
Problem Solver
I can't think of one company, business, or organization that doesn't have problems. Companies hire people to come in and solve problems. Demonstrate how your past performance includes problems identified and solved. Try using the following guide:
S - Situation - "I was working at XYZ corporation last year when...
C - Challenge - ...we had this major crisis happen in the IT department...
A - Action - ...so rather than sit on my butt and watch it happen, I ...
R - Result - ...and because I took the action, the server came back up quickly and work continued."
Show them you fix problems and you'll get the offer. 
Money Maker
Companies ultimately exist to make money. Corporate mission and vision statements aside, it's the whole business of business. Are you a good investment? Will the organization make more money as a result of hiring you? If so, then prepare some stories about how you've helped make money.
Here's an example:
S - Situation - "I was working at XYZ corporation last year when...
C - Challenge - ...I identified a process that seemed to be fraught with rework...
A - Action - ...so rather than sit on my butt and let that process continue, I modified it so that ...
R - Result - ...and because I took the action, we saved over $100,000 last year." Show them you can make money and you'll get the offer.
People Lover
People are an organization's most valuable commodity and also the one that's most difficult to manage. Processes can be fixed but people are much more complex. Demonstrate that you have a heart for people and a great ability to deal with them and you'll be very attractive to an employer.
Here's an example:
S - Situation - "I was working at XYZ corporation 2 years ago when...
C - Challenge - ...I took over the management of a division where there was high employee turnover...
A - Action - ...so rather than sit on my butt and let that continue, I instituted a coaching and feedback system ...
R - Result - ...and because I took the action, our employee retention rate increased by 20%."
Show them you get along well with others and you'll get the offer.

Competency-Based Interviews: 5 Steps to Success!

Competency-based interviews are intended to get the best from you, the candidate, whilst also fulfilling the needs of the organization to get the very best person for the job. There are some easy steps to make the most of yourself and have a much better chance of success.
Prepare well, but keep it sensible
As long as you know the job you are going for, ask for details of what you will be measured against. Ask for a set of competencies. Ask for a job description. This sets you up to succeed, not just because you are better informed, but also because you have asked - which will impress the decision-makers, before you even get there! 
  1. Get Creative Here is the time to use your own experiences to create 'stories' which you can use in the actual interview. These 'stories' are real scenarios that you have been a part of, which over a period of days and weeks beforehand, you write up. Maybe you will have 20+ initial ideas.
  2. Leverage! Take the very best scenarios and write them out, bullet points first. Then flesh them out, whilst referring carefully to the competencies you've been given. It is amazing how you can 'tune-in' your scenario to include many, if not all of the competencies. And if you can't fit them all in, there will be a use for them - later!
  3. Practice By reading through your scenarios (and by now you should not have more than six or seven) you will familiarise yourself with the contents, so well, that they will become second nature - even in the scary experience of an interview.
  4. In the Interview There are some tactics in here too!
    • Using your scenarios make just three key points about what you've been asked. Make them relevant and the right 'weight'. Not too long or too short.
    • After that, leave space for them to ask more - that's what they are listening for.
    • Say 'I' a lot - they want to know what your personal involvement and experience was, not 'the team' or 'they'.
    • Have fun - whilst not contrived, smile and make some simple jokes, if you feel comfortable with that - they want to employ happy as well as capable people.
    • Can't answer? That's fine. Make sure that you reflect on your shortcomings by saying things like, 'It's one of the first things I want to develop in my next job - if you did your stuff on your scenarios and your competencies well enough, you will have covered 90% of the bases well and you'll be forgiven for not being 'perfect'. If you are really stumped - say so!
    • Ask questions - relevant, about their culture, focus on developing you, opportunities - the positive 'peopley' things (remember it's your chance to see if you want to work with them!).
    • Also ask about current issues they may be facing - you did do your homework on them, didn't you?
    > employee
  5. Strong Ending!Keep the whole thing light, even as you leave at the end. Have a conversation in general terms - about anything! Do make sure that you ask them some things that are about them - they will love it if you ask them some open (what, how, when, where, who) general questions about your new job! About something nice in the building or their clothes - take as it comes and do what feels comfortable!
    > vacancy

Tuesday, November 30, 2010

Interviewing Over Lunch: Are You at Risk?

Sometimes a hiring process will include having lunch with the hiring manager. Despite anything said to the contrary (like "It'll just be an informal lunch so we can get to know each other."), this is a formal part of your interview!
This can be a very tricky situation. 
Impressions made in a restaurant are just as important as those in an office or meeting room.
If you don't want an "eating mishap" to ruin your chances at a new job (or a promotion if you're dining with the boss), follow these tips:

Vacancy > 1. Avoid ordering messy foods.

This includes long pasta, of course, but also anything with stringy cheese... you know, the kind that stretches up with your fork from the plate to your mouth.
Watch out for soup, anything with a sauce or other "drippable" ingredient. No matter how careful you are, you know an invisible hole can magically appear in your spoon and cause you to drip all over yourself!
Even a salad can be hazardous! Have you ever tried to spear a cherry tomato with your fork and squirted yourself, your neighbor, or watched the tomato go flying off your plate? Not impressive. Avoid cherry tomatoes.
2. Mind your manners.
First, let me say I am definitely NOT "Miss Manners." These are just common-sense tips, not something you'd learn at charm school. (So don't send me an email with the "proper" etiquette, OK?)
This may be considered old-fashioned and unnecessary by some (especially women's libbers, if there's still such a thing), but I think it's still a nice courtesy for a man to pull out a chair for a woman. Either sex can offer to take someone's coat and hang it up. In general, just be nice, thoughtful, and courteous.
Thank the servers.
If you're in a fancy place with 6 different forks, 3 knives and 2 spoons, don't freak out about which to use for what. In general, they're placed in the order in which the food that you use them with will be served... implement furthest from the plate being used first. So when the salad comes out first, grab the fork furthest from your plate. Or just watch what the big shot does and follow his/her example.
If your food comes out first, don't start scarfing it down while the other(s) wait for their food to arrive. If they're courteous, they'll invite you to go ahead before your food gets cold. Likewise, if someone else has been served and is waiting while your food is delayed, invite them to go ahead and eat.
Don't reach... ask someone to pass.
Don't use your bread to mop up sauce, soup, or anything else.
Don't slurp or burp. Ever. Yes, this may be acceptable in some countries as a way to show appreciation for good food, but if you're in the U.S., don't do it. Even if the big shot does.
3. Watch the cost.
It doesn't matter if you've been told, "Order anything you'd like, this is on me." Do not order the most expensive thing on the menu! Even if the big shot does.
4. Beer or wine?
Have you seen that commercial where several guys are at a restaurant with a big shot and he asks what they want to drink? They go around the table and all order a non-alcoholic drink except for the last guy, who orders a Sam Adams (beer). The big shot is "impressed" and orders the same.
Hah! Never fall for anything you see in a beer commercial!
Would you have a beer or glass of wine at the office? (You better say "No!") Despite the surroundings, food and drink, if this is a business function (and it certainly is if you're interviewing or discussing business with your boss), do NOT order alcohol! Even if the big shot does.

find all the vacancies in Job Vacancy Indonesia
 
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Tuesday, November 23, 2010

Interviewing Over Lunch: Are You at Risk?

Sometimes a hiring process will include having lunch with the hiring manager. Despite anything said to the contrary (like "It'll just be an informal lunch so we can get to know each other."), this is a formal part of your interview!  This can be a very tricky situation.
Impressions made in a restaurant are just as important as those in an office or meeting room.
If you don't want an "eating mishap" to ruin your chances at a new job (or a promotion if you're dining with the boss), follow these tips: 
1. Avoid ordering messy foods.
This includes long pasta, of course, but also anything with stringy cheese... you know, the kind that stretches up with your fork from the plate to your mouth.
Watch out for soup, anything with a sauce or other "drippable" ingredient. No matter how careful you are, you know an invisible hole can magically appear in your spoon and cause you to drip all over yourself!
Even a salad can be hazardous! Have you ever tried to spear a cherry tomato with your fork and squirted yourself, your neighbor, or watched the tomato go flying off your plate? Not impressive. Avoid cherry tomatoes.
2. Mind your manners.
First, let me say I am definitely NOT "Miss Manners." These are just common-sense tips, not something you'd learn at charm school. (So don't send me an email with the "proper" etiquette, OK?)
This may be considered old-fashioned and unnecessary by some (especially women's libbers, if there's still such a thing), but I think it's still a nice courtesy for a man to pull out a chair for a woman. Either sex can offer to take someone's coat and hang it up. In general, just be nice, thoughtful, and courteous.
Thank the servers.
If you're in a fancy place with 6 different forks, 3 knives and 2 spoons, don't freak out about which to use for what. In general, they're placed in the order in which the food that you use them with will be served... implement furthest from the plate being used first. So when the salad comes out first, grab the fork furthest from your plate. Or just watch what the big shot does and follow his/her example.
If your food comes out first, don't start scarfing it down while the other(s) wait for their food to arrive. If they're courteous, they'll invite you to go ahead before your food gets cold. Likewise, if someone else has been served and is waiting while your food is delayed, invite them to go ahead and eat.
Don't reach... ask someone to pass.
Don't use your bread to mop up sauce, soup, or anything else.
Don't slurp or burp. Ever. Yes, this may be acceptable in some countries as a way to show appreciation for good food, but if you're in the U.S., don't do it. Even if the big shot does.
3. Watch the cost.
It doesn't matter if you've been told, "Order anything you'd like, this is on me." Do not order the most expensive thing on the menu! Even if the big shot does.
4. Beer or wine?
Have you seen that commercial where several guys are at a restaurant with a big shot and he asks what they want to drink? They go around the table and all order a non-alcoholic drink except for the last guy, who orders a Sam Adams (beer). The big shot is "impressed" and orders the same.
Hah! Never fall for anything you see in a beer commercial!
Would you have a beer or glass of wine at the office? (You better say "No!") Despite the surroundings, food and drink, if this is a business function (and it certainly is if you're interviewing or discussing business with your boss), do NOT order alcohol! Even if the big shot does.

find all the vacancies in Job Vacancy Indonesia, Vacancy

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Thursday, November 4, 2010

CV example: Be inspired!

Hieronder vind je verschillende cv voorbeelden. Een cv voorbeeld kan goed van pas komen wanneer je een cv wilt opstellen. Een curriculum vitae (cv) betekent letterlijk ‘het verloop van het leven’, dus simpel gezegd ‘levensloop’. Deze ‘levensloop’ bevat je persoonlijke gegevens, het verloop van alle opleidingen en banen die je genoten hebt en je bezigheden in je vrije tijd. Hieronder kun je verschillende cv voorbeelden vinden en zijn tevens kort de aandachtpunten bij een cv voorbeeld omschreven. Veel succes met het opstellen van je eigen cv!

CV voorbeeld: Waarop moet je letten?

Bij een cv voorbeeld let je voornamelijk op: 1) layout, 2) structuur en 3) de formulering. Middels een cv voorbeeld kun je je laten inspireren om tot een goede layout te komen voor je eigen cv. Bekijk de verschillende cv voorbeelden en destilleer hieruit je eigen layout. Pak de goede componenten uit de layout van een cv voorbeeld en voeg deze samen tot de perfecte cv! Naast de layout, kun je uit een cv voorbeeld de perfecte indeling/structuur voor jouw cv halen.De structuur van een cv is van groot belang en dient voornamelijk als doel om een leesbare cv te presenteren. Onthoud dat een bedrijf vele cv's onder ogen zal komen en daarom dient op een snelle manier de juiste punten vanuit jouw loopbaan gepresenteerd te worden. Tot slot kun je bij een cv voorbeeld meerdere omschrijvingen vinden van activiteiten. Sommige activiteiten op een cv voorbeeld zullen (deels) overeenkomen met activiteiten uit jouw loopbaan. Laat je daarom inspireren middels onderstaande cv voorbeelden!

Assessment

To get a clear picture of what an assessment is and perhaps more importantly, how successful will go through an assessment, the entire process of an assessment are described in terms of three phases. First, the period preceding the assessment are discussed, followed by the stage during the assessment, to close the period after the assessment. In this last period, after your assessment, you get based on the help offered here, hopefully a positive rating! You'll at least more understanding of the assessment day.What does an assessment involve?
Job Vacancy Indonesia, Employee
More and more businesses let their candidates undergo an assessment. But what is an assessment? When we are in the dictionary after save is to read the following:
"Assessment of an applicant or employee to suitability for the job" (Source: Van Dale)
Assessment translated from English by mijnwoordenboek.nl feeding: assessment, appraisal, valuation and value estimation. Both definitions of assessment are reasonable match, apart from the fact that Van Dale assessment in the perspective of fitness for a (business) function places. From this assessment will be discussed as the dictionary has defined it. But we want to point out that there are different assessments, depending on the target. It can distinguish between assessments for selection, personal development or career. This article will focus on assessment for selection are.
Now known what the word 'assessment' means, it is useful to know where an assessment from there. An assessment may include the following components:

    
* Interview
    
* Simulating real-life situations
    
* Intelligence Tests
    
* Personality Tests
For more information about assessment in general, check your Info.nl. Assessment No assessment is the same and the parts are in different orders declined. Not every assessment is the same number of components. When you are invited for an assessment, they will indicate in advance the components of an assessment will be. In the event that the Company or assessment center, you can not inform, order yourself to. This information is essential to proper preparation for your assessment day.
Finally, it is important to know before you begin your assessment, what persons and in what role you can expect them. The following people can expect during an assessment day:Assessor
This person's main task is to reassure you during your assessment and explain what the day means. For your review of your assessment, this person is not important, but be warned, some assessment centers also use the observations of the assessor in their assessment. Please also note if you are going to blow steam assessor. This is one of the functions of an assessor, but do not blindly assume that this information will not be used when evaluating your assessment.Actors
Especially during the real situations you encounter this person. Do not be surprised by the authenticity with which these people can play during your assessment. This person must be on your guard, but continue to wonder how you come across and pick up signals that the actor emits. Usually there is a hidden order behind his or her behavior, which they want to conduct your testing. So try at your assessment as soon as possible reasons for certain behavior of the actor to discover, so you can respond well to this.Fellow candidates
Some assessment centers to see how you operate in groups. Therefore, they will do during the assessment for the block to put for example all candidates to wait without a command. Here they get an impression of your behavior in front of a group. Take the whole assessment day is on your guard!Prior to the assessment
As with so many activities, you also have a clear assessment for yourself what are your expectations of this day or day and what your ultimate goal in mind. What do you really with the assessment?
In most cases you will be with the assessment eligible for a particular job. It is essential that you know which company you are applying and what it stands for. During the assessment you will be tested on the degree of fitness for a particular job and to what extent you and the business agreements with each other. Therefore, the assessment clearly you know who you are and what your skills are. Match them with those of the company, make sure that these skills during your assessment day emerge. You know your own competencies to appoint. Ask colleagues or friends if they recognize you in these competencies. Also you can ask friends and colleagues if they have experience with an assessment and what their findings were.
Finally, you prepare for the assessment to ensure that you are mentally and physically fit as a fiddle. The day before the assessment you should not drink alcohol or less than normal and you should also establish a regular sleep and good deal. This view seems to speak, and that's it. The assessment center also expects this from you and then you are at checkout when you're not in top shape appears on the assessment. A person top fit, looks also top off. This means, clean, tidy and properly dressed and good-humored.During the assessment
Make sure you arrive relaxed at the location of the assessment. If you go by public transport, you better too early than too late. Somewhere a cup of coffee before you go inside to help you when you need it. The assessment begins with the receipt. Even though this is not the formal program of assessment, from the moment you put your foot inside the company or assessment center is the assessment and evaluation so you started. Some companies are after the secretaries were asked for their opinion about the candidate. If you can do so from on high, would have a negative effect on your assessment.
Assume further that a busy day. The program of the assessment day and this is fixed you will advance to set. In this area, not many surprises. When you're tense, you do not necessarily bad. A healthy tension, as the name suggests healthy. If you know about yourself that you at this type of moment you are tense and nerve to perform such a stand in the way, remember that this training be provided for you to learn to deal with here. If you benefit from this, then this line long before your assessment.What can you expect during the assessment of the practical situations?
Typical roles will be played during your assessment are:Managerial position
In this role you will have someone on his or her conduct must be to speak. Please ensure that your people will actually conduct their appeal, that you keep calm and everything is bright and clear sets. Also in this role you will be asked to deal with a demotivated employee. Try this as soon as possible to understand why this person feels the way he feels and try together to find solutions.The bin method
In practice this situation, they try to pressure you. Here you will get many commands and you should rank. Important here is that you can set priorities well and that you can delegate tasks.Dealing with customers
In this situation you have to deal with a difficult client. Try to calm, correct and clear. Come as soon as possible to the actual customer dissatisfaction. The actual complaint is not always the complaint that the customer lives.Conflict
How do you know of functioning in a group where conflicts prevail, or as a manager how do you deal with conflicts in a group of people you need to send? Try to be as fast as possible to the sore point of the conflict and go solve it together. If no solution is found, or when it can not agree, then you know the plunge and reason why you have come to this decision.After the assessment
After the assessment you will receive a report containing the findings of the assessment. Listen carefully to what you are told by and ask if necessary. It is the intention of an assessment more to learn about yourself, so make sure you understand what's being said about you. Be open and willing to learn after your assessment. Be happy with the information you get and do not be offensive. In case the outcome of the assessment study is less positive than you had hoped, keep your composure. The assessment of assessment and assume that you can not change that. Try to learn from it, so when you next assessment scores!Do's-and-don'ts during an assessment

Tuesday, November 2, 2010

Students: Looking for a Sports-Related Summer Job?

Job Vacancy Indonesia, Employee, Vacancy

If you love sports, there's no reason why you can't make it a part of your summer job. Check out these ideas on how to incorporate your love of sports into a job.

Hockey in the Summer?
If you're into sports, particularly hockey, why not consider applying to work at a summer hockey school or camp? These jobs are perfect for students because they are usually only for the summer. They are also a great way to get experience in coaching and working with kids, especially if you are pursing a sports, recreation, or education degree.

Summer on the Green:
Golf courses need tons of help in the summer. From driving range attendants, to landscaping workers, to working in the pro shop, you'll be exposed to golfing all summer. It's a great way to get your foot in the door if you're looking at gaining some golf-related experience.

Life-Guarding and Swimming Instruction:
If you prefer being in the water, you should check out these two summer job options. They generally require more experience and certification than some other summer jobs, but they are a great way to combine your love of water with making some summer money. Opportunities for life-guarding and swimming instructors can be found at city pools, beaches, summer camps, and recreational facilities.

Indoor Sports Facilities:
There are lots of different opportunities at indoor sports facilities that can be great if you're into sports. You can work at skating rinks, bowling alleys, in a fitness centre, or at a pool. Jobs range from doing maintenance, customer service, or selling tickets for events. A good way to prepare for a job like this is to get First Aid Certification before you apply for a job, since many sports facilities require this.

Retail Sports Jobs:
If you love sports, why not consider applying to work at a retail store that focuses on sports? You'll have the valuable knowledge that will make it helpful for customers who are looking at getting sports equipment or information about starting a sport. You might also be offered an employee discount which could benefit you as well. Consider big box sports stores and traditional stores that have sports departments.
You don't have to sacrifice your love of sports when you're looking for a summer job. Just think creatively and look for opportunities that allow you to use your sporting skills.

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Careers 0> 12 Ways to be a Confident Public Speaker


by Sandra Schrift





Speak from your heart. If you believe in what you say, than others need to hear it. All confident speakers fall in the P2 (passion plus persistence). Be sure your speech contains your most fundamental beliefs and comes from authenticity.

1. Prepare, prepare, prepare!

2. Practice in front of a full-length mirror, for small groups. Join Toastmasters. www.toastmasters.org

3. Be positive. “I am a good speaker/trainer.”

4. Expect to be nervous. [deep breathe, exercise by walking, stretch, visualize your success, meditate] Make anxiety your ally. Increase your energy; heighten your awareness.

5. Focus on your audience. [It is NOT about you. You are there to help your audience]

6. Simplify. Use your time wisely and keep your presentation clear and simple so that your audience can understand what you are saying.

7. Connect with your audience. Look people in the eye, one at a time, as you speak to them. The audience wants you to succeed.

8. Act confident. Smile. Hold your chin up. Stick your chest out. When you do this, you will feel confident. Remember, YOU are the authority on the subject and they want to hear what you have to say.

9. Use humor wherever possible.

10. Offer the right message mix (inform, persuade, entertain, interact)

11. Establish credibility by the use of facts, statistics, and stories.

12. Learn from your mistakes. Making mistakes is part of your learning process. Scott Adams, creator of Dilbert, said, “Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.”

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Monday, November 1, 2010

Sales Basics, Prospect to Partner

By Ken Rogner

Job Vacancy Indonesia, Employee, Vacancy   


Recently I had a call from the manager of a wholesale distribution sales center in Houston. He had a question, "Is there a ten-step program that I can teach my salespeople to take a customer from prospect to partner?" It got my attention so I probed into his situation.
His sales center is part of a large national chain of wholesale distribution centers and he has two full-time outside sales people, one very experienced and one new. There are three other locations of his company in that market. My caller had been traveling with his new salesperson for the first time and, as he watched and listened to the presentation made to a potential customer, he realized how it rambled and lacked a specific overall plan.
My caller has been in distribution management for a long time but some of his past training included exposure to sales training from well known authors and consultants. He knew that there was no systematic process involved in the sales call he had viewed and he was hoping for a simple set of steps he could share.
His question forced me to reflect on the history of sales training. I realize that sometimes we complicate things because we try to continually improve the process. My caller made me take a look into the past into what the basics of sales education really is. Here is what I came up with.
I have read Tom Sant's book in which he gives the credit for developing a process for selling to John Henry Patterson. In about 1880, Patterson had taken over the rights to a patent for manufacturing a machine called a cash register. His new company was called NCR (National Cash Register). Even though Patterson was a strong believer in this machine and its ability to improve retail businesses, he had serious challenges finding a method for letting the rest of the world know its value. When Patterson held his first national sales meeting in 1886 the company was stuck at a sales volume of about 12 cash registers every month. He shared with his sales people all of the features of the new models and then began questioning them to determine "tips and techniques" they were using to sell these units. He had invited his brother-in-law, Joseph Crane, to attend that first meeting and offer input. Later that year Patterson convinced Crane to join NCR and they soon realized that Crane didn't need to be technically strong at servicing the machines to be successful at selling them. Crane eventually recognized that he didn't need to point out every feature of these machines but rather to concentrate only on features that would benefit each specific customer and meet his/her needs. As Crane became the most successful representative for NCR, Patterson worked with him to uncover the "system" that Crane was using. Patterson soon recognized that it was not the script or consistent wording that Crane was using but rather his focus on specific needs of the customer. This was, in effect, the beginning of what we call the consultative approach to selling. Patterson then created a process selling book called the primer, that all of his salespeople were required to follow. The primer system consisted of four basic steps, Approach (identify customer's problems), Proposition (develop a proposal to show value), Demonstration (show the answer to the problem) and Close (ask for the order).
So there, for my friend in Texas, was the start of process selling, a simple set of steps to be used consistently as a system. I could share those basics but he was asking for more. After all, he wanted a road map to go from prospecting to partnering.
I had to expand my proposal to my new friend. Here is the "simple set of steps" as I presented them:
1. Prospecting: This is "digging" to know and understand the marketplace, evaluating the territory first to find where your sales people should focus time and energy. I recommend doing a formal SWOT (strengths, weaknesses, opportunities and threats) Analysis of your sales territory first.
2. Know and understand your customer: Learn everything about that target opportunity you can. Check with every independent and manufacturer's rep for input, use the internet, check with trade publications, pull out all the stops....know your target and as much about her business as possible.
3. Approach: Develop a series of questions that generate information about the customer's need and her definition of value. A well thought out and customized approach is key.
4. Proposal: This is step to create a response that comes from the results of the questioning and the matching to our products or services to address the customer's needs or value. I sometimes call this "marrying" the correct service with the correct need. Sometimes developing the skill that comes with writing good proposals is an additional necessity here.
5. Demonstration: This is where we must show that the product or service provides the hoped-for solution. It could be as simple as showing a new product that fills the customer's needs or as challenging as loading and demonstrating a new B2B software. Here is where product and service education within our respective companies becomes critical.
6. Close: This may be the most often taught and yet most avoided portion of every selling system. From trial closes, to dollarizing, to overcoming objections, etc. there are many approaches to this step. My recommendation was to ignore gimmicks; instead have his people develop a comfortable close that is honest and non-manipulative. In his case, as a wholesale distributor, everything is about long term relationship building, so sometimes a very successful close is making another appointment to bring in a specialist or for meeting with additional people on his staff.
7. Partnering: Success in sales definitely revolves around follow-up, continual contact and relationship building. This is where the relationship expands to one of trust and a mutual sharing of ideas, opportunities and information. This is the point where a sales person demonstrates to a customer that their loyalty is earned.
Obviously, I didn't end up with a ten step program...only seven. But these steps are the basics as I see them. The steps are somewhat simplistic but I hope they work for my friend in Texas. Developing a system for selling helps assure success, keeping it simple is sometimes the surest way of making that happen.

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Creative Selling Strategies 2010

By Ken Rogner

Job Vacancy Indonesia, Employee, Vacancy  

Winning With Creative Sales Techniques
I recently had the opportunity of helping to judge a group of creative sales technique entries for a large distribution company. It reminded me that creativity is now and always has been the way to win the sales game in challenging times and situations. Sometimes you utilize contemporary technology but most of the time sheer creativity is what sets you apart from the competition!
Here are some examples of entries that won the competition. These entries show what has changed and what has stayed the same in creative strategies for selling.
1. Finding and very successfully selling an off-season product to existing "summer-only" business customers. The difference here was in how the customers were identified and contacted. Historically this would have been by phone or in person but in this case the new contacts and customers came via e-blasts and Facebook. The backup and strengthening feature of the new product promotion however, was still a billboard ad campaign. How can you use technology to attract new customers or promote your creative ideas to existing customers?
2. Recognizing that a competitor's customer was about to lose his existing supplier due to bankruptcy, this salesperson had a new showroom display model of his product delivered...to himself but at the customer's address. When the retailer called to inform him of the miss-shipped package he apologized for the error and promised to stop by and pick it up. When he asked if they would enjoy seeing the about-to-be-released product version and received a "yes" it was the strong "buy signal" that he had been waiting for. He got the business for the year. This example of creativity would have been a winner in the past just as it was in 2010. What unexpected or remarkable things can you do to open the door or attract your potential customer's attention?
3. Taking advantage of his bi-lingual abilities this salesperson appealed to his small service contractors (with counter card displays in Spanish) and asked for leads to other similar businesses in the Hispanic community. He offered additional support and/or leads and spiffs in exchange for new contractors signed up. That first program was so successful that he added a second level to the program for referrals to other contractors in different businesses. That was also a success. What strengths and/or unique talents can you utilize to take business away from your competition?
4. Finding a high profile name or event to tie your promotion to is (and always has been) a creative way to have promotions recognized and get response. During the World Cup soccer finals in South Africa this European rep named his July promotion after the country's coach and team and alluded to their earlier-than-necessary demise. Because the event had everyone (including all of his customers) talking his promotion gained a bit of notoriety and was a huge success. He doubled his business from the previous year's promotion. What are people thinking and talking about could help you set a timetable for your promotions?
5. Creating unique reports to continually remind customers (and field sales people) of an on-going promotion. This sales manager created unique and customized computer reports, simple but effective, that could continually be e-mailed to his field sales people and their customers. The reports indicated progress made and unit sales still required to attain previously agreed to sales growth incentives. The promotion was the most successful ever with his sales center achieving more than double any other center's gains. How can you use customized computer reports to remind customers of how they can achieve success in a promotion?
6. Doing night-time, updated sales techniques training and offering customized presentation booklets for a retailer's entire floor sales staff (as well as offering Saturday deliveries) was how this distributor sales person took 100% of the business away from his competition. The economy had stalled sales and a new round of sales training plus customized presentations rejuvenated this customer's consumer-business. What unique training can you offer that will help a customer regain sales in a depressed economy?
7. Being creative about how products are assembled, packaged and delivered can sometimes increase volumes because of shared savings. This sales person worked with a customer and created a check with order process that, coupled with a 12 model cookie-cutter program, was able to reduce costs for the distributor and the retailer. When these savings were passed on to the consumer business increased dramatically. How can you find creative ways to save costs and pass the savings on?
No matter how much technology changes our daily lives and sales presentations, creatively solving a problem for a customer is still the winning combination. How can you help a customer regain lost sales? Find the answer and win the game!


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Monday, October 25, 2010

Make Better Business Decisions

by Patterson, Grenny, McMillan, and Switzler





According to leadership experts Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, "Crucial Conversations" are those tough, day-to-day interactions in which the stakes are high, people have conflicting views, and emotions run strong. The surprising thing about these conversations is that they often occur when least expected whether in the boardroom or by the water cooler. Mastering them can transform businesses and careers, strengthen teams, increase productivity, and boost the bottom line.

The two riskiest times in crucial conversations tend to be at the beginning and at the end. The beginning is risky because you have to find a way to create safety or else things go awry. The end is dicey because if you aren’t careful about how you clarify the conclusion and decisions, you can run into violated expectations later on.

When you're considering how to make better business decisions, it helps to have a way of talking about the available options. There are four common ways of making decisions: command, consult, vote, and consensus. These four options represent increasing degrees of involvement. Increased involvement, of course, brings the benefit of increased commitment along with the curse of decreased decision-making efficiency.

Command
Let's start with decisions that are made with no involvement whatsoever. This happens in one of two ways. Either outside forces place demands on us (demands that leave us no wiggle room), or we turn decisions over to others and then follow their lead. We don't care enough to be involved -- let someone else do the work.

In strong teams and great relationships, many decisions are made by turning the final choice over to someone we trust to make a good decision.

Consult
Consulting is a process whereby decision makers invite others to influence them before they make their choice. You can consult with experts, a representative population, or even everyone who wants to offer an opinion.

Vote
Voting is best suited to situations where efficiency is the highest value -- and you're selecting from a number of good options. Voting is a great time saver but should never be used when team members don't agree to support whatever decision is made. In these cases, consensus is required.

Consensus
This method can be both a great blessing and a frustrating curse. Consensus means you talk until everyone honestly agrees to one decision. This method can produce tremendous unity and high-quality decisions. It should only be used with (1) high-stakes and complex issues or (2) issues where everyone absolutely must support the final choice.

When choosing among the four methods of decision making consider the following questions.
1. Who cares? Determine who genuinely wants to be involved in the decision along with those who will be affected. These are your candidates for involvement. Don't involve people who don't care.

2. Who knows? Identify who has the expertise you need to make the best decision. Encourage these people to take part. Try not to involve people who contribute no new information.

3. Who must agree? Think of those whose cooperation you might need in the form of authority or influence in any decisions you might make. It's better to involve these people than to surprise them and then suffer their open resistance.

4. How many people is it worth involving? Your goal should be to involve the fewest number of people while still considering the quality of the decision along with the support that people will give it. Ask: "Do we have enough people to make a good choice? Will others have to be involved to gain their commitment?"

A crucial conversation about your decision-making practices can resolve many frustrating issues.




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2 Keys That Are A Must For Starting An Online Business

By Steven Downward




Starting an online business is something that millions of people around the world would love to do. Having the ability to make their money off of the internet is really powerful. Now many of these people do try to start an online business but they fail. They fail because they don't have these 2 keys that are needed to create success online.

The first key is DETERMINATION. TheFreeDictionary.com defines determination as "A fixed intention or resolution", basically saying that we need to be hard set on whatever goal that we have set out.

See there are a lot of different challenges that come up when building an online business. Things will happen that you never planned on happening and they will end up setting you back. Without having the determination, you will end up quitting or giving up. If you give up, you will never have a successful online business.

The second key is PATIENCE. Patience is a big one and it's really important for creating success online. Many people feel that there is some magic button that they can just push and they will be making money online. This is not the case. It's going to take some skill and you will need to spend the time to master these skills.

There are a lot of things that one needs to learn when building a business online. Things like marketing, outsourcing, website development, collecting money, creating or getting a product to sell, are just a few examples of the different skills that one needs to learn. Without having the patience you will get discouraged and frustrated and want to quit.

So decide right away that you will have the determination and the patience that is needed to create a successful online business. Because if you don't, you will have a really hard time filled with a lot of frustration. So don't do that. It's not good for you and it's not good for your business.


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5 Tips to Succeed and Create Wealth Online

By Michael T. Anderson




There is no one way to succeed and create wealth online. There are a number of divergent paths one can take to secure financial independence via the Internet. Here are 5 tips to help you on your way to success online no matter what path you choose:

1. There are no markets that are too saturated to make money from - You will often see people advising beginners to steer clear of saturated markets like "lost weight" or "make money" when, in fact, these are some of the most profitable markets there are. Instead of attacking the big market, look for sub-niches that can be exploited to create wealth online.

2. Promote something worthwhile - Pick a good product to promote and you'll find that you can not only sell that product but you can go on to sell more items to the same customer. Pick a poorly put together product and you'll never be able to make another sale to that person. You can't shine up a turd and sell it more than once.

3. Get help if you need it - If you are floundering and can't figure it out, don't hesitate to ask for help on one of the many forums. If you don't get the help you need, it may be beneficial to hire a mentor that will walk you through the process. Once you've been through it once, it's a matter of rinse and repeat.

4. Don't jump from method to method - In order to create wealth online, you need to learn one method inside and out. Choose a method and stick with it until you figure out how to make that method work for you. Once you've figured it out and are making money at it, scale it up and then look at other methods of making money. Trying to do too much all at once has killed off more than a few Internet marketers.

5. Don't quit your regular job until you're making enough money - Quitting your job to focus on working online will put you under the gun. Now, instead of simply making a little extra cash, you HAVE to make money to put food on the table. Most people do not work well under this kind of stress and it can lead to you making unwise decisions. A desperate person is more likely to make a mistake that can cost a lot of money.

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