Thoughtful Thank-Yous

I get asked these questions over and over: "Should I send separate thank-you notes to everyone who interviewed me? Can I just send one thank-you note to the hiring manager and ask him/her to thank others involved in the process?" 

The answers are yes and no, respectively.

Send a separate thank-you note to everyone who interviewed you, whether it was an informal pre-interview phone call, an interview lunch meeting, or the final formal interview after a lengthy process.

Don't be stingy with your thank yous!

It's an easy thing to do, it will only take a few minutes--and it will make the recipients feel good about you! Why wouldn't you jump at the chance to do 

that?

You can make your thank-you notes relatively short. They can be sent via snail-mail or email.

(There are differing opinions on which is best. I prefer the now "special" touch of a real letter over the routine method of email; others think email is best because it's faster. Just remember that what you say is more important than how you send it.)

Make each thank-you note slightly different by mentioning something in particular that you and the recipient discussed. This is a good reason to do your thank-you notes right away, while the interview is fresh in your mind. You might even want to take notes for this purpose.

Here's a great tip that will really impress the hiring manager: add a P.S. that mentions how helpful someone was, by name. I'm not talking about people directly involved in the interviews; they should get their own thank-you notes. But if there was a receptionist, an administrative assistant, or someone else who was helpful during your interview process, say so. Those people are rarely recognized, but may have influence with the hiring manager. The boss will think of you as someone who appreciates his team, notices things most other people overlook, and goes the extra mile.

Why make this a P.S.? Studies show that most people read the P.S. before (or even instead of) reading the main body of a letter. This P.S. will get attention and impress the reader, which will get your entire letter read and your thoughtfulness remembered!

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How to be an A-List Employee or Candidate

Hopefully, we all understand the importance of "marketing" ourselves in our careers - selling our skills, our rxperience, our education, our accreditation, and our professional value to our current and future employers.

What we often forget, however, is the importance of the "qualities" or "attributes" that signal a Top Performer.

In fact, in survey after survey asking managers and leaders what they look for in model employees, ATTRIBUTES are frequently the first mentioned - not skills, not education, not certification, but rather personal attributes and qualities that separate Top Performers from the pack.

Throughout all of these surveys, while many unique features appear, common themes keep coming to the surface. Below, you will find the Top 5 qualities that appear again and again. If you can demonstrate these qualities on the job, highlight them come promotion time, and communicate them in an interview, then you will definitely identify yourself as a Top Performer, separate yourself from the competition, and advance your career.

1. Self-Motivated/Lifelong Learner

Being self motivated refers not only to getting the job done without being told, but more importantly it means taking responsibility for doing whatever is necessary to get the job done, and making certain that you have the tools to get the job done.

In other words, employers are looking for people with a "passion" for self-improvement; people who will manage their own personal and professional development, learn aggressively, and take the initiative to get the expertise required to add more value to the company. Hiring managers very often look to the Education section of a résumé to see if candidates have continued learning and growing as part of their career.

So, take control of your professional development and growth.

2. Interpersonal Skills

Most people will agree that good interpersonal skills are important, but what do we really mean by it? Ultimately, it boils down to this: "getting along." Getting along with others, whether customers or colleagues, is at the heart of fitting in with the culture of a company, being a valuable part of your team, and being successful.

Only in rare cases will a company reward the unpopular, unfriendly "lone wolf" who nevertheless delivers results - it may pay off short term, but in the long term, people just get tired of putting up with it, especially if it infects team performance.

So, get along with those you work with, those you work for, and those you want to work for. "Fitting in" and "getting along" may not be in your performance targets, but it will pay off big time!

3. Think Strategically

Employers want people who not only focus on their areas of expertise, but who also see where and how it fits in with the big picture.

Strategic thinkers are always looking to find out where the organization needs or wants to go next, and then they position themselves to help the organization get there.

In other words, in addition to doing your assigned job, try to see your organization (or your division or department) as your customer, and then seek to meet that customer's needs.

The better you understand your company's strategy, and the more you can contribute to its value, the better job you can do in communicating YOUR value.

Communicating your value is ideally a matter of positioning your skills, experience, and knowledge in the context of what's important to the company - if you continue to think strategically and contribute strategically, you will start to stand out as someone who can really make a difference.

4. Inquisitive/Champion Innovation

Top performers are always looking for a better way to do things, and top employers are always looking for these people.

You don't necessarily have to be the person to build the better mousetrap, but if you keep an open mind, question the status quo, and encourage innovation and out-of-the-box thinking from those around you, you may be the one who recognizes the NEED for the better mousetrap.

So, be inquisitive and ask questions both of yourself and what you see around you. Whether you have the power to influence your organization or just your own desktop, if you can help it stay on the cutting edge, you'll stand out as a Top P erformer.

5. Flexible/Adaptable/Open to Change

This is not a new concept, but it often remains the difference between those that move ahead and those that stay behind. Business is about change - those who embrace it will thrive, and those who resist it will not. It's that simple.

However, embracing or rejecting change really only differentiates the good performers from the poor performers.

If you want to take it to the next level, if you want to be the Top Performer among the good performers, you also need to be able to ANTICIPATE change.

This is especially true for managers and leaders, but still applies to everyone else. Just as I spoke of above with "encouraging innovation," the ability to anticipate change - seeing it coming and sometimes even going out after it - keeps companies on the leading edge, and separates the leaders from the followers.

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Five Powerful Tips for Interns

Interning is about more than earning money during summer break. It's a wonderful way to gain work experience and lay the foundation for your future career.

But to get the most out of it, you have to do more than just land the job, show up for work and collect your paycheck. Here are some tips that will help you get the full benefits of interning:

1. Pay Attention. This is more than a job, it's a valuable learning experience. And unlike school, this is the real world -- where you'll be spending the rest of your life after graduation! Your coworkers know you are new to this and will want to help you, but they can't spend all day explaining things to you. So when they answer your questions or show you how to do something, pay attention. Also pay attention to what's going on around you. How do your coworkers talk to each other? How do they treat the boss? What are their goals and concerns? Learn the culture and customs of the work world.

2. Find a Mentor. Whether it's your supervisor or someone else you work with, find a person who is willing to answer your questions and help you learn. Ask about the job, the company, the career field. Find out what they did to advance in their career, and what advice they have for you. Establish a strong relationship. This person may be able to help you with your career long after you leave this intern job. But be fair and make this a two-way partnership that benefits you both. Don't just take, give. Offer to help your mentor with special projects or other activities that may not be specifically part of your duties. Make yourself as valuable to him/her as your mentor is to you.

3. Accept Reality. You may get stuck with some work that you feel is beneath you, boring, or just plain pointless. You will probably not be included in the important decisions going on around you. But you are, after all, just an intern. The trick is to make the best of it by doing an outstanding job with every task you're assigned. Then ask for more. Take on anything you can and show that you can be counted upon to get it done quickly and accurately. Even if it's something dull like filing paperwork, your efforts will be recognized, appreciated and remembered.

4. Be Professional. Remember, you are in a work setting now and need to act professionally. Don't show up late, chat on your cell phone, take extra-long breaks or bring your personal life to work with you.

5. Evaluate Your Career Goals. One of the best things you can learn from your internship is whether you're pursuing the career path that's right for you. Are you enjoying the work? Is it what you expected? Can you picture yourself doing the same kind of work and being happy with it for the rest of your career? If not, you should re-evaluate your career goals. Discuss your options with your career counseler when you return to school.

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Settling Successfully Into Your New Job

The euphoria of getting a new job can sometimes be overcome by apprehension about what comes next. After all, you're "the new kid on the block," and there's much to learn--about your new job duties and much more. But here are some things you can do to make the process go smoother. 

1. Dress for success. You'll want to look professional. Dress on the conservative side for the first week. Once you've got a good idea of what's appropriate and what isn't, you can adjust your style.

2. Be on time. You never want to start your new job by being late, so make sure you allow plenty of time for your commute. Plan the most direct route, but be aware of alternates in case of an accident or other traffic snarls. 

3. Get to know people. Be polite and friendly to everyone you meet, whether it's the receptionist or the general manager. Introduce yourself, smile and make eye contact. Make a positive first impression. Ask about your coworkers' interests.

4. Ask questions. From "Where's the bathroom?" to "Which tool do I use for this task?" It's OK to ask for help! Your coworkers will feel good about doing whatever they can to assist you. Let them. It's always better to have to ask the right way to do something than to try to figure it out on your own, mess up, and have to do it all over again.

5. Remember your place. You may feel "qualified" to tell your new coworkers that there's a better way to do something, but be patient. Every workplace has its own way of doing things. Never say "That's not how we did it at my old company!" (You're coworkers may invite you to return to your old company!) Be patient and become an accepted member of the team before you make suggestions for improvements.

6. Be careful about office politics. Pay attention to the grapevine, but don't contribute to it. Do not accept at face value what one employee says about another; form your own opinions based on your own interactions and judgment. Never complain about anyone at your old job or your new one. Figure out who has the real authority to give you work to do, and who is trying to take advantage of your newness.

Above all, keep a positive attitude, do your work to the best of your ability, and keep an open mind. Before you know it, you'll be climbing the career ladder and giving advice to newcomers!

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